Print job sent to Canon MG6800 series printer:Įxample for macOS: Canon G6020 is set up via USB, but is not connected to the computer. Print job sent to a printer that was connected via USB but is no longer connected will result in the following: If the print job is sent to a printer that was disconnected from the computer, you may experience this error.Įxample: Canon MG6800 series printer is connected to the PC wirelessly. Right-click on the icon for your printer, then click See what's printing.Ĭlick the Printer menu, then remove the check from Use Printer Offline.Īre you sending the print job to the correct printer? In the Run box, type control printers and click OK. Hold the Windows key on the keyboard and type the letter R. If you are using a Windows PC, is the Use Printer Offline option enabled? To check, follow this procedure. Make sure that the printer is connected directly to the computer and not into a USB hub. Reseat the cable to make sure the connections are secure. The USB cable may not be seated correctly at the printer or at the computer. Then, use the power button to turn it on. If not, make sure that the printer is plugged in. Is the printer plugged in and powered on? If you attempt to print and you see a message telling you that the printer is offline, here are some things to check.
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